Welcome To The New HoopMama!
Wondering what’s going on and where everything is? Here’s answers for many of your questions! If this doesn’t answer everything, please contact us at [email protected]
New Site General Info:
HELP! My Login Doesn’t Work!!
As of 3/16/18 we moved to a new website platform and user accounts did not flip over. You will need to register for a new account.
Can I Still Download Orders Prior to 3/16/18?
YES! Fill out this form and the designs will be e-mailed to you instantly. ***PLEASE NOTE*** About 80% of the time the e-mail gets trapped in spam filters. So be sure to check there! If you still don’t see it, shoot an email to [email protected] and we’ll forward it over to you!
Where Are The Mock-Ups?
HoopMama Designs Mock-Ups have been locked up! However, CraftMockUps.com has awesome new collections for you! And, it’s a sister site of HoopMama.com!
I’m Looking For A Design I Know You Had… Where Is it?
Probably still on the old site awaiting to be moved over! If you want a design pushed to the top of the queue, click here for a list of the current queue, use the search bar on the top left to find the design, and then shoot over the link to [email protected]. While no promises can be made as to WHEN the design will move over, we’ll do our best to get it up quickly!
We are so excited about this new site and the new options it will offer to our besties and customers. As with any new venture, there are definitely hiccups along the way. If you come across anything that seems a little “off,” please let us know and we’ll gladly fix it as quickly as we can!
Thank you for supporting HoopMama!